Colorado Attorney General Phil Weiser announced today the top 10 consumer complaints for 2025, with real estate issues leading the list. The surge in complaints highlights the challenges Coloradans face in a fast-paced, complex housing market. Grievances range from deceptive property management practices and predatory leases to misleading ads and disputes over home sales and contractor services.

According to Weiser, common complaints include rental property misrepresentation, hidden fees, unreturned deposits, and conflicts with homeowners associations (HOAs). Home improvement scams and fraudulent contractor practices also rank high. “Real estate is often the most significant investment people make in their lives. When bad actors exploit this market, the consequences can be devastating,” Weiser said.

In response, the Colorado Department of Law is increasing enforcement and launching public education initiatives. The department will work with housing authorities, real estate professionals, and community groups to create resources for consumers and industry professionals. The focus is on helping consumers spot red flags in real estate deals, like vague contract terms, aggressive sales tactics, and unethical management practices.

Weiser stressed the state’s commitment to protecting vulnerable populations, including seniors and first-time homebuyers, who are often targets of real estate scams. “We are not just addressing complaints; we are actively working to prevent them by empowering consumers with the information and tools they need to make informed decisions,” he said.

If you believe you’ve been a victim of deceptive real estate practices, file a complaint at coag.gov/complaint or call the Consumer Protection Hotline at 800-222-4444.

The increasing complexity and rapid growth of the Colorado real estate market have made it ripe for potential exploitation. According to data from Zillow and other real estate platforms, the median home price in Colorado has consistently been higher than the national average, and bidding wars have become commonplace. This competitive market means buyers and renters are often pressured to make quick decisions, which can lead to oversights and a higher likelihood of encountering unscrupulous agents or contractors.

The state has seen instances where individuals and families were sold properties with undisclosed defects, such as water damage or electrical issues, which can result in significant expenses post-purchase. Additionally, HOA disputes often stem from unclear bylaws or arbitrary fee increases, leaving homeowners frustrated and financially strained.

To counter these issues, education is key. The Colorado Department of Law’s public education initiatives aim to demystify complex real estate transactions for consumers. By understanding the jargon and typical industry practices, consumers can better navigate contracts and negotiations. Workshops and seminars will also be part of the initiative, offering practical insights into financial planning and legal rights in real estate dealings.

Moreover, technology is playing an increasingly vital role in protecting consumers. New platforms and apps are being developed to provide comprehensive listings on property backgrounds and histories, helping buyers spot potential red flags. Reviews and ratings of property managers and contractors are more accessible than ever, giving potential buyers and renters additional leverage in decision-making.

Furthermore, legal reforms could be on the horizon. Given the high volume of complaints, there may be calls for stricter regulations and oversight on real estate professionals, ensuring that those who commit fraud face penalties. The implementation of a standardized, transparent process for dispute resolution between consumers and businesses is also being considered, to make it easier for issues to be addressed swiftly and fairly.

The collective action of government agencies, legal bodies, and community organizations can foster a safer real estate environment in Colorado. Such efforts are crucial to not only curbing deceitful practices but also maintaining trust and confidence in this vital economic sector. Education, enforcement, and community engagement will be the pillars upon which a more transparent real estate market will be built.

As these initiatives take root, the Colorado real estate market can hope to see a decline in the number of complaints, increasing consumer trust and allowing for more stable and secure transactions for everyone involved.